Delete Your Lingovo Account

If you can still access Lingovo, this is the fastest way:

1. Open Lingovo.
2. Go to Settings.
3. Select Delete Account.
4. Follow the confirmation steps.

Account deletion is permanent. Once your Lingovo account is deleted it cannot be recovered, and you will need to create a new account to use Lingovo again.

If you no longer have access to Lingovo or cannot use the in-app deletion option, you can request account deletion by contacting support@lingovo.net.

When possible, contact us from the email address associated with your Lingovo account so we can locate it quickly.

For security, Lingovo may need to verify that you own the account before completing a deletion request.

Please do not include passwords, payment-card or bank information, your Google password, or any authentication tokens in your message. Lingovo will never ask for these to process a deletion request.

When your Lingovo account is deleted, Lingovo deletes or de-identifies your account-associated data from its active systems, including:

• Profile and account information
• Learning progress
• Conversation and history data
• Speaking-session data
• Your Lingovo Premium entitlement linkage

Some limited records may be retained where reasonably necessary for legal obligations, security, fraud prevention, financial-record requirements, or backup expiration, as described in the Privacy Policy.

Deleting your Lingovo account is separate from cancelling a paid subscription. Deleting your Lingovo account:

• does not automatically cancel your Google Play subscription
• does not automatically cancel your PayPal subscription
• does not delete your Google account or your PayPal account
• does not delete billing or payment records held by Google Play or PayPal
• does not automatically create a refund

An active subscription is not required for deletion, and it will not block or delay deleting your Lingovo account.

An active subscription may continue to renew after your Lingovo account is deleted unless you cancel it separately with the provider you purchased it from.

If you purchased Premium in the Lingovo Android app, cancel future renewals through Google Play:

1. Open Google Play.
2. Go to Payments & subscriptions.
3. Open Subscriptions.
4. Select Lingovo.
5. Choose Cancel subscription.

If you purchased Premium on the Lingovo website, manage or cancel future renewals through PayPal: sign in to your PayPal account and cancel the recurring Lingovo payment there.

For questions about account deletion or help with your request, contact support@lingovo.net.

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