Terms of Service

Lingovo is operated by Khaled Ait Ahmed, an individual operator based in Morocco.

These Terms apply to the Lingovo website, applications, AI lessons, Practice, Role-Play, Free Talk, voice features, Premium subscriptions, and related services.

The Privacy Policy also applies to the processing of personal information and should be read together with these Terms.

Lingovo is not intended for children under 13 years of age.

Users between 13 and 17 years of age may use Lingovo only with the permission and supervision of a parent or legal guardian.

A user purchasing Premium must have legal authority to enter the transaction, or have authorization from a parent or legal guardian.

By creating an account, you represent that the information you provide is accurate and that you meet the eligibility requirements.

Users must provide accurate information when creating or maintaining a Lingovo account.

Users are responsible for safeguarding their login credentials and for any activity that occurs under their account.

Accounts are personal and should not be sold, transferred, or shared in a way that compromises account security.

Users must notify support@lingovo.net promptly about suspected unauthorized access to their account.

Lingovo may require account or identity verification when reasonably needed for security, billing, support, or rights requests.

Lingovo is an English-learning and speaking-practice service. AI generates lessons, conversations, corrections, feedback, suggestions, transcripts, and speech.

AI responses may be incomplete, inaccurate, inappropriate, or repetitive. AI output is not guaranteed to be unique or error-free.

Lingovo does not guarantee a particular language level, exam result, job result, or learning outcome.

Lingovo is not a substitute for legal, medical, financial, psychological, or other regulated professional advice.

Users are responsible for evaluating AI output before relying on it.

Users may submit messages, answers, conversation content, microphone audio, profile information, and feedback.

Users retain ownership of content they lawfully own. Lingovo does not claim ownership of user messages or original voice input.

By submitting content, you grant Lingovo a limited permission to process, transmit, store, reproduce, and display that content only as reasonably necessary to provide, secure, maintain, support, and improve the service as described in the Privacy Policy.

Users must have the necessary rights and permissions for content they submit. Users must not submit another person's private audio, personal information, or protected content without authorization.

Users must not:

• Use Lingovo for unlawful, fraudulent, abusive, threatening, or harmful activity
• Harass others or submit content that unlawfully violates another person's rights
• Upload malware or harmful code
• Attempt unauthorized access to accounts, servers, APIs, databases, prompts, credentials, or security systems
• Interfere with or overload the service
• Bypass Premium gates, quotas, rate limits, payment controls, or security measures
• Automate scraping, extraction, or mass requests without written permission
• Copy, resell, sublicense, or commercially exploit the service without permission
• Reverse engineer the service except where applicable law expressly permits it
• Impersonate another person or misrepresent account ownership

Lingovo may provide both Free and Premium access. Free access may include feature, lesson, voice, session, or usage limits.

Premium provides the features shown in the app or checkout at the time of purchase and remains subject to reasonable technical, security, rate-limit, and abuse-prevention controls.

Features and limits may evolve. Lingovo does not promise that every existing feature will remain permanently available.

Lingovo Premium subscriptions are processed through PayPal. Lingovo may offer weekly, monthly, or yearly plans as displayed at checkout.

The applicable price, currency, billing interval, and plan information are presented before you confirm the purchase.

Subscriptions renew automatically at the selected interval until cancelled. By subscribing, you authorize PayPal to request recurring payment for the selected Lingovo plan.

PayPal's own terms, privacy policy, payment-method rules, currency-conversion rules, and dispute procedures also apply.

Lingovo does not receive or store full card or bank-account credentials.

Lingovo does not currently offer a free trial.

Any future price change will apply in accordance with applicable law and the notice or approval requirements that apply to the subscription.

Users may cancel the Lingovo automatic payment through the subscription or automatic-payment controls in their PayPal account.

Users should cancel before the next scheduled renewal to reduce the risk that PayPal has already begun processing the next charge. PayPal controls the processing time and status of a cancellation submitted through PayPal.

Premium access may be suspended or removed when PayPal reports that the subscription is suspended, cancelled, expired, unpaid, or otherwise inactive.

Cancelling a PayPal subscription does not automatically delete the Lingovo account or its learning data.

A cancelled, suspended, or expired PayPal event does not by itself trigger account deletion. Account deletion is a separate action available in Settings.

Lingovo does not promise an unconditional refund period or a guaranteed refund window.

Refund requests, duplicate-charge reports, unauthorized-payment reports, and other payment disputes will be handled according to applicable law, PayPal's policies and dispute procedures, and the circumstances of the transaction.

Users may contact support@lingovo.net for assistance, but PayPal may require the user to manage or submit a payment dispute through the PayPal account or Resolution Center.

Cancellation or account deletion does not automatically refund charges that were already completed.

Nothing in these Terms limits refund, withdrawal, chargeback, or consumer rights that cannot lawfully be excluded.

Users may initiate deletion from Settings by selecting Delete Account. Deletion is permanent and removes the Lingovo account and associated active data, subject to the limited retention described in the Privacy Policy.

When a PayPal subscription is linked, Lingovo first verifies it and requests cancellation through PayPal. Lingovo deletes the local account only after PayPal confirms a terminal subscription state or accepts the cancellation.

If Lingovo cannot confirm the subscription or cancellation, deletion is blocked and the Lingovo account remains active.

Deleting Lingovo does not delete your PayPal account.

Account deletion does not automatically create a refund.

Cancelling PayPal without explicitly selecting Delete Account does not delete Lingovo.

Lingovo's software, branding, interface, designs, curriculum organization, graphics, and original materials are owned by or licensed to the operator.

Users receive a limited, personal, non-exclusive, non-transferable, revocable right to use the service for lawful personal learning.

Users may not reproduce, distribute, sell, sublicense, remove notices, or create unauthorized commercial derivatives of Lingovo content.

Third-party names, software, services, and content remain owned by their respective owners.

AI output may not be unique and similar output may be generated for others.

Lingovo relies on third-party services to operate, including:

• OpenAI — AI conversations, transcription, and speech processing
• Supabase — authentication, database, and application data
• Vercel — website hosting, server execution, and delivery
• PayPal — subscription checkout, billing, and cancellation
• Other providers reasonably required to operate Lingovo

Use of these services may also be governed by their own terms and privacy policies. Third-party availability and decisions are outside Lingovo's direct control.

Lingovo is not authorized to access, modify, or delete your PayPal account.

Nothing in this section removes responsibilities that applicable consumer law places on Lingovo.

Lingovo may update, modify, add, remove, or discontinue features. Maintenance, outages, provider failures, security incidents, or technical limits may temporarily interrupt access.

Reasonable notice may be provided for material changes affecting paid services where appropriate or legally required.

Lingovo does not guarantee continuous, uninterrupted, or error-free operation. This does not limit mandatory consumer remedies for paid services.

Lingovo may restrict, suspend, or terminate access when reasonably necessary because of a material Terms violation, fraud, abusive automation, unauthorized access, security risk, non-payment, PayPal status, or legal obligation.

Lingovo may provide notice or an opportunity to correct the issue where reasonable, but immediate action may be necessary for security or legal reasons.

Users may stop using Lingovo or request account deletion at any time.

Suspension or termination does not erase payment obligations already lawfully incurred.

Mandatory consumer rights remain unaffected.

To the extent permitted by applicable law, Lingovo is provided on an 'as available' basis.

Lingovo makes no guarantee that AI content is accurate or suitable for every purpose, that operation will be uninterrupted, or that a particular educational result will be achieved.

Users remain responsible for decisions and actions based on service content.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Khaled Ait Ahmed and Lingovo will not be responsible for indirect, incidental, special, or consequential losses arising from use of the service where such losses were not reasonably foreseeable.

Lingovo is not responsible for losses caused solely by the user's unlawful use, credential sharing, ignored security warnings, or unauthorized changes to the user's device or PayPal account.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, limits mandatory consumer rights or remedies, or applies beyond what is permitted by applicable law.

These Terms are governed by the laws of Morocco. This choice does not deprive consumers of mandatory protections available under applicable law.

Users should first contact support@lingovo.net to seek an informal resolution.

Unresolved disputes may be brought before competent Moroccan courts, except where mandatory law gives the consumer the right to use another competent court or process.

PayPal payment disputes may also be handled through PayPal's applicable dispute process.

Lingovo may update these Terms for legal, operational, security, billing, or service changes. The Last Updated date will be revised when changes are made.

Material changes may be communicated in the app, website, or by another reasonable method. Where legally required, notice or additional acceptance will be requested.

Continued use of Lingovo after the effective date constitutes acceptance only to the extent permitted by applicable law. Users who disagree may stop using Lingovo and cancel their subscription.

For questions about these Terms, subscription cancellation, payment issues, or account deletion, contact:

Khaled Ait Ahmed

Individual operator — Morocco

support@lingovo.net